2009       International Software Testing Qualifications Board       Salt Lake City, UT

Certified Tester, Foundation Level (CTFL)

·   Expert in the ability to write and execute detailed and complex test cases

·   Expert in the ability to develop and execute test plans under intense time pressures

·   Expert in Integration, Black-box, Exploratory, and User Acceptance Testing

·   Expert in the Functional, Non-Functional, Structural, and Regression testing

·   Expert in technical documentation

·   Experience testing .NET and Web applications programmed within the following   

     scripting languages:  C#, Clarion, Java, and JavaScript

·   Experience creating automation test scripts - Mercury Quick Test Pro

·   Accustomed with the SDLC and Agile/Waterfall software testing methodologies

·   ApTest Manager – Software Test Suite Management Tool

·   QATraq – Software Test Suite Management Tool

·   Teamforge/ FlySpray - Defect Tracking/Project Management Software

·   JIRA - Defect Tracking/Project Management Software

·   OnTime - Defect Tracking/Project Management Software

·   Microsoft Team Foundation Server (TFS) - Defect Tracking        

·   Microsoft Windows NT, 95, 98, 2000, XP, Win7, & Win8

·   Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Front Page)

·   Ubuntu Linux – Virtual Machine (VM)

·   Linux PuTTY

·  SoapUI

·   SQL Server 2005/2008

·   Oracle Applications (TOAD)

·   Internet Explorer (IE6/IE7), Chrome, Mozilla Firefox

·   TortoiseSVN, Subversion

·   Proficient with VPN/Remote Desktop

·   Proficient with Instant Messenger, i.e. (ICQ, AIM, SPARK, etc.)

·   Familiar with Healthcare/HL7

·   Type 65 wpm

2009 - 2003                   Palomar College                              San Marcos, CA

1996 - 2000                   United States Marine Corps            Camp Pendleton, CA

1992 - 1995                   Weber High School                         North Ogden, UT

2014 – Present       UMB Fund Services                                            Ogden, UT

Sr. Software Quality Assurance Analyst Lead /Consultant

·               Communicate and report to IT Manager reports on testing progress, project/quality status, and risk factors.

·               Created comprehensive test plans/test cases to document the proposed QA solution.                 

·               Interact and communicate with programmers.  Provide QA input, with early involvement in design, implementation, and development phases.

·               Worked very closely with internal end users (subject matter experts) on all user      acceptance-testing efforts of the application.

·               Document and track defect items, detailing new problems, and items requiring             re-work.

·               Complete planned testing activities.  Includes testing with new development, testing defect fixes, system/regression review, and exploratory testing.

2010 – 2014           Communications International Inc.                      Bountiful, UT

Sr. Software Quality Assurance Engineer Lead/Consultant

·               Communicate and report to QA Director reports on testing progress, project/quality status, and risk factors.

·               Created comprehensive test plans/test cases to document the proposed QA solution.                 

·               Interact and communicate with programmers.  Provide QA input, with early involvement in design, implementation, and development phases.

·               Worked very closely with internal end users (subject matter experts) on all user      acceptance-testing efforts of the application.

·               Document and track defect items, detailing new problems, and items requiring             re-work.

·               Complete planned testing activities.  Includes testing with new development, testing defect fixes, system/regression review, and exploratory testing.

2009 – 2010                    CVS Caremark                                   Salt Lake City, UT

Sr. Software Quality Assurance Engineer

·               Communicate and report to the Chief Technology Officer (CTO) reports on testing progress, project/quality status, and risk factors.

·               Created comprehensive test plans/test cases to document the proposed QA solution.                 

·               Interact and communicate with programmers.  Provide QA input, with early involvement in design, implementation, and development phases.

·               Worked very closely with internal end users (subject matter experts) on all user      acceptance-testing efforts of the application.

·               Document and track defect items, detailing new problems, and items requiring             re-work.

·               Complete planned testing activities.  Includes testing with new development, testing defect fixes, system/regression review, and exploratory testing.

·               Prepare defect reports, test results reports, and project/quality status

2008 – 2009                  Myriad Genetics, Inc.                           Salt Lake City, UT

Sr. Software Quality Assurance Engineer

·               Reviewed and evaluated functional specifications for upcoming projects.    

·               Provided QA input, with early involvement in design and development phases. 

·             Communicated with cross-functional and project teams on testing progress: project status, risk factors, defect reports, test results reports, and project/quality status.

·               Created comprehensive test plans/test cases to document the proposed QA solution.

·               Complete planned testing activities.  Includes testing with new development,            testing bug fixes, system/regression review, and exploratory testing.

·               Documented and racked items in defect tracking software, detailing new problems, and items requiring re-work.

·                 Prepare defect reports, test results reports, and project/quality status

2006 – 2008                TimeShareWare                                         Kaysville, UT

Sr. Software Quality Assurance Engineer Lead/Consultant

·               Review, understand, and evaluate functional and technical specifications for    upcoming projects

·               Worked very closely with external end users (subject matter experts) on all user     acceptance-testing efforts of the application.

·               Produce test scripts that adequately assess requirements and locate deficiencies with new development and bug fixes.

·               Complete planned testing activities.  Includes testing with new development, testing bug fixes, system/regression review, and exploratory testing.

·               Communicate to QA Director reports on testing progress, project/quality status, and risk factors.

Lead testing projects, developing test checklists, master test plans, risk catalogs, and providing quality metrics data compared with defined quality objectives.

2004 – 2006               CaseData Corporation                                  Bountiful, UT

Software Quality Assurance Manager/ Consultant

·               Supervised and trained the Quality Control team and perform a variety of Quality Control testing functions on all newly developed and existing litigation databases.

·               Performed high level Alpha testing of DataDeliver and CaseSearch software tools        at developers' site. 

·               Manipulated and transformed client source data and loaded into various internal litigation software programs.

·               Performed a variety of Quality Control testing functions for client deliverables and     all newly updated litigation applications.

·               Improvement of all Quality Control processes, documentation, and test scripts.

·               Worked closely with Project Managers and Database Developers to ensure that all    newly developed and existing database projects are updated accurately.

2000 – 2004            Cybertel Communications Corporation                Vista, CA

Operations/Customer Support Manager

·               Directed, supervised, and trained the Operations staff on all the day-to-day technical/admin support operations:  data entry, billing, collections, accounts receivables, payment processing, and the troubleshooting of any customer service technical issues.

·               Communicated with wholesale account representatives, local exchange carriers,         and third party vendors regarding the provisioning and activation for all voice  switched and dedicated communication services.

·               Generated and managed monthly past-due reports ensured all delinquent accounts       were properly reported and tracked with our collection agency representatives. 

·               Provided high-level administrative and technical support to senior executives such     as the Chief Executive Officer, and Chief Financial Officer.

1996 – 2000            United States Marine Corps                  Camp Pendleton, CA

Intelligence/Legal/Operations (Non-Commissioned Officer)

·               Supervised and trained the legal/personnel administrative staff on all the day-to-day     military administrative operations:  payroll, entitlements, deployments,        promotions, awards, training, discharges, and all legal administration.

·               Verified the accuracy of information contained in the (MCTFS) databases such as payroll, Anti Money Laundering (AML), Suspicious Activity Reports (SARs), dependent information, and allowance for housing entitlements.

·               Generated, managed ad reviewed a database consisting of daily QA records while ensuring production of the Marine Corps Total Force System Database (MCTFS)

·               Documented and reported any service member subjected to disciplinary action:     Court Martial, Non Judicial Punishment, or Administrative Counseling.

·               Provided high-level administrative support to all Commissioned Officers, and      Senior Non-Commissioned Officers within the Unit.